How do I get copies of my medical records?
There are two ways to obtain your medical records. You may call the Health Information Management (HIM) department at 423-837-3420 and follow the instructions, or you may visit the HIM office in the hospital. To better serve and provide convenience, the department’s hours are 8 a.m. until 8 p.m. Monday through Friday.
If you visit you will need to bring your government-issued photo identification and sign a release. Most records are sent within 48 hours of the request excluding weekends and holidays.