Mission & Values
Our mission is to make a difference in the lives of our community by providing quality, compassionate healthcare in an environment that fosters employee commitment and pride.
At Grandview Medical Center, our top priority is the health, safety and comfort of each and every patient. Backed by a caring staff and the latest medical technology, our goal is nothing less than to deliver unexpected levels of quality care, professional expertise and personal attention. Simply put, we are here to serve you, and we pledge to do so with excellence.
Concerns about patient care or quality of our services not addressed by a call to our hospital leaders may be directed to the Capella Hotline at 866-384-4276, the Marion County Health Department at 423-942-2232 or the Joint Commission at 800-994-6610 (complaint@jointcommission.org).
We strive to make a difference in the lives of our community by providing quality, compassionate care in a work environment that fosters employee commitment and pride.
In pursuit of our mission, we believe the following value statements are essential and timeless.
- Commitment to excellence.
- Caring and compassionate spirit.
- Customer service second to none.
- Integrity and honesty with everything we do.
- Mutual respect and teamwork.